Your Questions Answered
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What should I bring on a tour?
We recommend bringing comfortable walking shoes, sunscreen, a hat, a reusable water bottle, and a camera. Dressing in layers is also a good idea due to varying weather conditions.
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Are the tours safe?
Yes, your safety is our top priority. We implement comprehensive safety measures and our guides are well-trained to ensure a secure and enjoyable experience for all participants.
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How can I book a tour?
You can book a tour directly through our website or by contacting our customer service team. We offer easy online booking and payment options for your convenience.
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What is the cancellation policy?
We offer a flexible cancellation policy. You can cancel up to 48 hours before the tour for a full refund. For cancellations within 48 hours, a partial refund may be available depending on the circumstances.
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Do you offer private tours?
Yes, we offer private tours for individuals, families, and groups. Private tours can be customized to suit your interests and schedule. Please contact us for more information and to arrange a private tour.
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How long do the tours last?
The duration of our tours varies. Most tours last between 4 to 7 hours. Detailed itineraries with exact timings are provided for each tour on our website to help you plan your day.
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Is food included in the tour price?
Yes, meals and refreshments are included in the tour price. You will have the opportunity to taste local cuisine at recommended spots. Special dietary needs can be accommodated upon request.